iPECS offers features like application sharing, file sharing, and real-time access to information such as sales records. These tools facilitate faster decision-making and collaboration among team members, leading to improved productivity.

Yes, iPECS is designed to accommodate the growth of businesses. It offers modular and virtualised structures, allowing businesses to simply add licenses to increase capacity or coverage as they expand. This scalability ensures that iPECS can grow with your business without significant additional expenses.

iPECS is designed to be a flexible and customisable business environment. It is possible that iPECS can integrate with third-party applications, but have a chat with a SMIKTECK consultant to discuss your specific integration requirements.

Yes, the Ericsson-LG iPECS systems are designed to work with the NBN (National Broadband Network). These systems can also work with the existing infrastructure. It's important to note that the NBN is primarily relevant for businesses with slow or unreliable data services, typically in remote or regional areas. However, in metro areas, most businesses can already enjoy high-quality business-grade VoIP (SIP) phone calls without any issues.

Absolutely! The Ericsson-LG iPECS system is an excellent choice for small businesses. What sets us apart from larger organisations is our focus on catering to the needs of small to medium-sized businesses. Whether you have a small home office or a growing business, our team at SMIKTECK can help create a custom solution tailored to your specific requirements.

Yes, these systems support "VOIP" (Voice over Internet Protocol) and "SIP" (Session Initiation Protocol). These technologies use your internet connection for phone calls instead of traditional Telstra lines. The system can also work with standard telephone lines. If you choose to use VOIP in the future, the system will be ready and compatible.

Yes! By downloading the mobile app, your phone can function as a cordless extension and be used remotely. Even when travelling overseas with your tablet or laptop, you can stay in touch with colleagues through free calls using an internet connection.

Absolutely! Working from home and using a phone connected to the office is simpler than you might think. You can have a physical desk phone in your home office that functions just like the one in the office. The phone connects to the main office via the Internet, allowing you to receive calls seamlessly. You can even have both your office phone and home phone ring simultaneously during business hours. Additionally, you can use your tablet for hands-free calls while on the move and set up a smartphone app for full call functionality.